"We also use the remote Desktop to help people with issues with their machines. "We incorporated a custom action that allows us to perform remote sessions with PowerShell, and we have one that allows us to not only reset somebody's password, but to create and close a ticket while doing so," he said. "Using Lansweeper has pretty much eliminated the need for Excel spreadsheets, unless I want to export one from Lansweeper and send it to someone - which is fast and easy to do!"Ĭustom Actions Simplify Remote IT Managementĭan uses custom actions within Lansweeper to enable remote management. It's all there in the database - even patch panel recording data - so we don't need to look around to try to find out where that spreadsheet might be." They still use Solarwinds for real time monitoring of the servers and switches, but for ITAM needs Lansweeper does the job. "For example, we used to record phone information in Excel spreadsheets, and now we simply use custom fields. "We have confidence in the ability of Lansweeper to provide us with detailed and accurate information." "Using Lansweeper has pretty much eliminated the need for Excel spreadsheets, unless I want to export one from Lansweeper and send it to someone - which is fast and easy to do!" he said. Prior to Lansweeper, Dan's team would track assets in a manual fashion. I have some devices that have been introduced by vendors, and using Lansweeper, I am continually finding assets I didn't know were there." Advantages of Lansweeper I can scale down to a room or campus location and find out the data about a particular asset. When they come to our campus location, I immediately turn on Lansweeper and pinpoint the device they're interested in recording, and they have access to whatever information they need. " Lansweeper offers auditing capabilities that help us meet the requirements of the finance department. Lansweeper's broad feature set supports multiple use casesĭan's team uses Lansweeper for auditing and reporting, monitoring software and for tracking all the data about assets within the IT environment. "I don't know how we lived without Lansweeper before, and now I can't imagine living without it." Simplified Helpdesk tasks and accelerated ticket resolution.Enabled remote IT management of all assets with custom actions.Eliminated the need for Excel spreadsheets for manual IT inventory tracking.Provided complete visibility across the entire IT estate.
Increased data accuracy and streamlined asset tracking, network monitoring and reporting.Lansweeper Use Cases: IT Asset Management, Software Asset Management, IT Helpdesk Lansweeper Results
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